About Zoom Rooms

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Zoom Rooms is the original software-based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms.

Founded in 2011, Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done.

  • Vision, Innovation and Experience

Zoom has built the most innovative video conferencing solution with the world’s most talented team. Zoom’s engineers have over 1000 years of combined experience working on real-time collaboration software.

  • Video Conferencing That Always Works – No Matter What…

We get it. Your time is important and your online meetings need to work all of the time, every time. And it needs to be simple. With Zoom, you get a great video meeting experience from your desktop, mobile device and conference room.

  • #1 in Customer Satisfaction

We had a 3rd party ask our customers to rate us, and the results were an astounding nod of approval with a Net Promoter Score (NPS) of 69!
– 94% say Zoom is easier to deploy and/or use than the competition
– 92% say Zoom is higher quality than the competition
– 87% say Zoom is more reliable than the competition
– 75% say Zoom has increased their productivity by at least 40%

That’s why we rank #1 in customer satisfaction.

Recognition and Awards


Zoom is Ranked #1 in Customer Reviews

Great Products Deliver Happiness to Users

Over 750,000 companies trust Zoom and 94% of their IT organizations would recommend Zoom.

Employees Need Video Communications

Has a positive impact on PERFORMANCE

Creates a greater sense of TRUST

Creates a greater sense of ENGAGEMENT

Data from Forbes Insights & Zoom Customer Research, 2018